It's the process of analyzing online pieces of writing to determine the emotional tone they carry.
Identification and Extraction of subjective information in source material, which can help a business understand the social sentiment of their brand, product or service while monitoring online conversations.
Happy customers are more likely to be receptive to upselling. With sentiment analysis, you can easily identify your happiest customers.
Easy and customized access
Text classification tool that analyses an incoming message shows whether the underlying sentiment is positive, negative or neutral
Creative use of advanced AI techniques an effective tool for doing in-depth additional research
Emotional tone carried by customers clients or audience helps you to build a direct relationship with clients and prospects
Added value with direct impact on business and sales